Database & Communication Manager
Jonathan’s primary objective as Sales Communication Manager at RWT is to support and assist our Sales Team sustain and nurture their relationships with past, present and future clients through exceptional communication.
Jonathan accomplishes this by working seamlessly with the administration team to manage and monitor the details of over 11000 friends of the agency, both current property owners and potential buyers. He has been integral in the implementation of a highly successful client need identification program, and helps to recruit, train and coordinate the team who executes it. He has also introduced a number of analytical processes and monitors business metrics to ensure that the agency is in a state of perpetual improvement. Jonathan embraces multiple communication platforms and utilises the latest technologies and applications to enable the highest levels of efficiency, effectiveness and results.
Jonathan spent his formative years growing up in Bundaberg. He moved to Toowoomba to accept a promotion into a management position within the hospitality field. He has since performed various management roles in a number of hospitality and retail businesses in Toowoomba and Roma. While living in Roma, Jonathan studied Information Technology and completed his Bachelors degree with distinction transitioning into a network and systems administration role within Education Queensland.
Jonathan recently returned to Toowoomba with his wife who is the Head of Curriculum at a local primary school. The couple look forward to raising their two young sons in the Garden City.
Jonathan’s meticulous and methodical approach helps to ensure that all current and potential clients’ needs are considered before the client even realises they exist. His work behind the scenes affords our agents extra time to deal with the day-to-day duties of running their highly successful real estate businesses, namely focusing on servicing our vendors and buyers to achieve not only the best possible result, but also a stress free real estate experience.